What is contact tracing and how does it work?

Contact tracing is contacting an individual over the phone who has been infected or is possibly infected with a disease, in this case, COVID-19.

We have been working with Penn State Health to help guide us through trainings and implementation of our contact tracing process.

The process allows us to complete the following:

  • Provide support and ensure the individual has access to medical care and other needs.
  • Provide education and direction about isolation and quarantine as well as identifying other individuals they may have infected.
  • Limit or stop the spread: if we can limit contact between people who are infected and others, we can limit the opportunities for the virus to be transmitted.

How It Will Work

Once we have identified an individual who has become infected or is possibly infected we will contact that individual via phone. The contact team member will call the individual and introduce themselves.  After a short series of questions, the team member will then ask about individuals that they may have had contact with two days prior to their onset of symptoms. Please know that this information is extremely important to provide to our team members in order for the contact tracing process to work effectively and protect our campus.

This process is highly confidential and the privacy of those contacted will be protected. It is important to know that any medical history or information will not be shared with their contacts.