Protocol for Symptomatic Students or Students with a Red X Result from the Symptom Tracker

If the LVC symptom tracker shows a red X or you are experiencing possible COVID-19 symptoms:

STEP 1: Stay calm and self-quarantine.

A red X does not necessarily mean you have COVID-19, but it does mean you should:

Self-quarantine: For asymptomatic individuals with potential exposure to COVID-19 or those who have traveled to states defined as hotspots by the Pennsylvania government.

  • Stay in your room if you are a residential student, or stay home if you are a commuter. Leave your room only to use the bathroom. Practice vigilant physical distancing, wear a cloth mask, and wash your hands often. Take your classes virtually. 
  • Do not go to work or socialize with friends or family outside your immediate household or roommate(s). The other members of your household or your roommate may go to work and class but should self-monitor closely for COVID-19 symptoms. They should be diligent about wearing a mask, hand washing, and physical distancing.
  • If you have potentially been exposed to COVID-19, your healthcare provider will provide you with an end-date for self-quarantine. If you have traveled to a hotspot, you must self-quarantine for 14 days upon return. Per CDC and state public health guidelines, a negative COVID-19 test does not automatically end your self-quarantine. 
  • If you are given additional or different instructions from a contact tracer or healthcare provider, follow those instructions and contact Shroyer Health Center immediately to share these instructions. While considering instructions from any off-campus health care providers, students should know that established LVC protocols will ultimately guide appropriate response regarding quarantine, isolation, and return to in-person classes.

If you are self-quarantining or self-isolating on campus and need meals delivered, order by emailing selections to See more.

STEP 2: Contact a healthcare provider for further guidance.

8 a.m.–8 p.m., Monday–Friday: Contact Shroyer Health Center at 717-867-6232. If you do not reach a nurse by phone you can also email

After 8 p.m. and over the weekend:

First, contact LVC Public Safety to report your symptoms at 717-867-6111. Public Safety will record your contact information and assess whether you need emergency care.

Then, use Penn State Health OnDemand. Create an account using your email address. Download the app prior to arriving on campus so you can access the tool quickly if needed (iOS or Android). This is a fee-for-service resource and you and/or your health insurance may be billed.

It is important for you to communicate with the staff at Shroyer Health Center if you use Penn State Health OnDemand or seek care at any other medical facility.

STEP 3a—CLEARED: You are cleared from having COVID-19, but we still ask you to complete 24-hours of self-quarantine. You can redo the symptom tracker tomorrow after 5 a.m. Call a healthcare provider if you experience symptoms as the day progresses. Always notify Shroyer Health Center staff if you see a healthcare provider off-campus.


Step 3b —NOT CLEARED: Follow the instructions given by your healthcare providerThese instructions may include self-quarantining for up to 14 days or self-isolation until otherwise instructed. Your healthcare provider will determine if you need a COVID-19 test. Even if you’re not required to get a test, you still need to follow quarantine or isolation instructions.

Residential students may be temporarily moved to on-campus isolation spaces and then required to return to their homes for the remainder of their isolation time. If you are unable to go home for isolation, contact student affairs to discuss alternative living arrangements at 717-867-6233 or Please also refer to your Student Emergency Plan.

STEP 4: Take a COVID-19 test if recommended.

If your healthcare provider recommends you be tested for COVID-19, contact Shroyer Health Center at 717-867-6232. If you do not reach a nurse by phone you can also email If after hours, abide by strict isolation until you’re able to have the test completed. 

While you are awaiting test results, you must enter self-isolation for the amount of time your healthcare provider recommends. If you have a COVID-19 test anywhere other than LVC’s health center, it is important that you communicate this with Shroyer Health Center staff. If you receive isolation instructions from a healthcare provider off-campus, notify Shroyer Health Center.

Contact tracers may call you. It is important you answer calls and disclose all information. The tracer will ask you to recall the places you have been and the people you have been around over the past several days. Communication with them will be kept confidential and will not be shared with others.   

STEP 5:  Notify your professors, coaches, etc.

Report your inability to report for all academic, social, athletic, and other responsibilities (coaches, choir directors, clinical sites, student teaching sites). Let your professors know you will be taking classes virtually until further notice. You are not required to tell them why you are making this change if you don’t feel comfortable doing so. You may simply say “for medical reasons.”

STEP 6:  Take care of yourself and those around you.

  • Get rest and stay hydrated. Take over-the-counter medicines to help you feel better. If you do not have access to these medicines, notify the Shroyer Health Center.
  • Monitor your symptoms and check your temperature twice a day. The health center can provide you with a 14-day symptom and temperature tracker. Having this documentation will make it easier to notice changes in your health and be a good tool if healthcare providers and contact tracers call you.
  • Stay in touch with your healthcare providers. Respond promptly to nurses or contact tracers.
  • Clean high-touch surfaces in your room including your cell phone, desk, computer, doorknobs, and light switches. If you do not have access to cleaning supplies, notify public safety.
  • Wash your hands often and discard or wash your mask if it becomes soiled from coughing, sneezing, or sweating. Wash your cloth masks more regularly when you have symptoms.

If at any time you or someone you know is experiencing severe or life-threatening symptoms, call 911 immediately (bluish lips, extreme difficulty breathing or gasping for air, or being unable to talk without catching your breath, severe and constant dizziness or lightheadedness, too weak or dizzy to stand, or serious disorientation).