Archive for August 2020

Updated Return to Campus Plan [Aug. 26, 2020]

LVC’s plan for returning to campus was most recently updated Aug. 26, 2020.

COVIDCampusSafetyPlan-2_20

Partnership with Penn State Health

Dear Campus Community,

I am happy to report that Lebanon Valley College has established a partnership with Penn State Health Milton S. Hershey Medical Center as part of our fall return-to-campus preparations. Through its Department of Family and Community Medicine, the medical center will provide LVC with a medical director with direct experience treating college-aged students, additional clinical health center staffing, guidance on responding to suspected or confirmed COVID-19 cases, referrals for testing, and contact tracing support.

On- and off-campus clinical care for students will be significantly expanded. The Milton S. Hershey Medical Center has hired Dr. Levelle Drose-Bigatel, a family practice physician who will serve as medical director of LVC’s Shroyer Health Center. In addition to her general directorship duties, she will advise College staff regarding the care of students with suspected or confirmed COVID-19, refer students for COVID-19 testing, and provide guidance to the College on public health and infectious disease plans and protocols, drawing on expertise from Penn State Health and Penn State College of Medicine.

An advanced care practitioner (nurse practitioner or physician assistant) from Penn State Health will provide on-campus care alongside Shroyer Health Center staff and allow us to expand health center hours. Students will also have 24/7 access to Penn State Health’s on-demand virtual services, as well as in-person and on-call care at Penn State Health Medical Group—Palmyra.

Crucial to our reopening is the College’s ability to conduct thorough contact tracing, which requires substantial training and staff resources. Through this partnership, the Milton S. Hershey Medical Center will provide a licensed practical nurse to guide us in the process and to conduct tracing as needed. Eighteen LVC staff members have completed contact tracing training through an online course provided by Johns Hopkins Bloomberg School of Public Health. I am extremely grateful that they have signed up for such an important role.

Please continue to practice physical distancing, limit your interactions with others, wash your hands often, complete the daily symptom tracker, and wear a mask.

Sincerely,
President James MacLaren

What is contact tracing and how does it work?

Contact tracing is contacting an individual over the phone who has been infected or is possibly infected with a disease, in this case, COVID-19.

We have been working with Penn State Health to help guide us through trainings and implementation of our contact tracing process.

The process allows us to complete the following:

  • Provide support and ensure the individual has access to medical care and other needs.
  • Provide education and direction about isolation and quarantine as well as identifying other individuals they may have infected.
  • Limit or stop the spread: if we can limit contact between people who are infected and others, we can limit the opportunities for the virus to be transmitted.

How It Will Work

Once we have identified an individual who has become infected or is possibly infected we will contact that individual via phone. The contact team member will call the individual and introduce themselves.  After a short series of questions, the team member will then ask about individuals that they may have had contact with two days prior to their onset of symptoms. Please know that this information is extremely important to provide to our team members in order for the contact tracing process to work effectively and protect our campus.

This process is highly confidential and the privacy of those contacted will be protected. It is important to know that any medical history or information will not be shared with their contacts.

Who will be tested for COVID-19 and how will they be tested?

The College’s healthcare partners currently recommend testing only those who are symptomatic. LVC will perform on-campus testing of symptomatic students by providing self-swab tests that will be picked up daily and tested by a healthcare partner

Students can perform the self-test in their residence halls or at home with remote guidance from a Shroyer Health Center clinician. Protocols and practices will be established based on guidance from healthcare partners, the CDC, PDH, Lebanon County health officials, and the American College Health Association.

Employees seeking testing should work with their own healthcare providers.

Symptom Tracker Protocol for In-person Classes

LVC’s digital symptom tracker (myLVC) informs student health services about possible COVID-19 cases on campus. Students with symptoms should call Shroyer Health Center; the digital tracker adds another layer of data for monitoring. Health center staff will review the results for red X’s and contact students of concern.

Faculty members must confirm that every student in the classroom has a green checkmark for the day for two very important reasons: 1) so that students can less easily skip reporting for a day and b) so that a potentially symptomatic student is not in the classroom.

  • Students should complete the symptom tracker once a day. The tracker refreshes every day at 5 a.m.
  • Students must show that day’s green checkmark on their device to the faculty member before class begins. This may be done during attendance taking, before students enter a room if physical distancing is possible outside of the room, or in a way that suits the classroom setup and class size and format.

The expectation is for all students to complete the symptom tracker before arriving in class. If a student has not completed the symptom tracker that day, they may complete it before the start of class.

Communications Plan

LVC’s Division of Marketing & Communications, led by the chief communications officer, will coordinate return-to-campus communications to students and their families, faculty, staff, and the College’s board of trustees. The plan includes email updates from campus leadership as needed, updates in The Valley Weekly employee e-newsletter and Updates from the Valley student e-newsletter, monthly virtual town halls, social media posts, and the LVC Forward blog (www.lvc.edu/lvcforward).

The LVC Forward blog catalogs all major communications and FAQs related to COVID-19 and return-to-campus information and allows users to search by topic area or keyword. The home page of www.lvc.edu includes an alert linking and a callout linking to the blog. The alert features important return-to-campus calls to action or other emergency communications as needed.

Educational messaging encouraging hygiene, cloth mask-wearing, and physical distancing will be posted on social media and featured on digital and print signage across campus.

Community members with questions can email information@lvc.edu or call the COVID-19 hotline at 717-867-6555. These communication channels are monitored by multiple staff members in student affairs, marketing and communications, and information technology.

Campus Closing Decision Points

The College will consult with healthcare partners and public health agencies to evaluate thresholds and criteria for closing campus and moving courses fully online.

Room and board charges will be calculated before the end of the fall semester based on each student’s number of days in residence. Any credits will be applied by the end of the semester and carried over to offset charges in the spring.

If the semester is partially or fully online, tuition will not be refunded. The semester will be different than a typical semester, but students will continue to receive the intensive academic, career, and personal support that is the hallmark of the LVC experience. LVC’s faculty and staff spent the summer refining online learning methods and ensuring students will receive the educational outcomes outlined in every course syllabus. Therefore, while room and board fees will be pro-rated, the tuition and comprehensive fee for the semester will remain the same as published. The creativity and agility of the Spring 2020 semester required of faculty and staff resulted in several benefits to students that will continue to be part of the LVC experience. Department chairs report that the amount of time and attention faculty provided to students on an individual or small group basis increased quite a bit and led them to develop new resources. Academic support services and Bishop Library staff will incorporate insights into fall services. The virtual services offered by the Breen Center for Graduate Success have positioned the office to expand its services on-campus and for our commuting, online, and graduate students. And student affairs will provide online counseling and health services, as well as online engagement activities for those unable to participate in part or all of the semester in-person.

What if my roommate has COVID-19 symptoms?

If your roommate has COVID-19 symptoms, they should contact a healthcare provider and follow the Protocol for Symptomatic Students. If you are not experiencing symptoms, you should self-quarantine in your own room.

Self-quarantine: For asymptomatic individuals with potential exposure to COVID-19 or those who have traveled to states defined as hotspots by the Pennsylvania government.

  • Stay in your room if you are a residential student, or stay home if you are a commuter. Leave your room only to use the bathroom or to go outside for fresh air following safety protocols. Practice vigilant physical distancing, wear a cloth mask, and wash your hands often. Take your classes virtually. 
  • Do not go to work or socialize with friends or family outside your immediate household or roommate(s). The other members of your household or your roommate may go to work and class but should self-monitor closely for COVID-19 symptoms. They should be diligent about wearing a mask, hand washing, and physical distancing.
  • If you have potentially been exposed to COVID-19, your healthcare provider will provide you with an end-date for self-quarantine. If you have traveled to a hotspot, you must self-quarantine for 14 days upon return. Per CDC and state public health guidelines, a negative COVID-19 test does not automatically end your self-quarantine. 
  • If you are given additional or different instructions from a contact tracer or healthcare provider, follow those instructions and contact Shroyer Health Center immediately to share these instructions. While considering instructions from any off-campus health care providers, students should know that established LVC protocols will ultimately guide appropriate response regarding quarantine, isolation, and return to in-person classes.

Protocol for Symptomatic Students or Students with a Red X Result from the Symptom Tracker

If the LVC symptom tracker shows a red X or you are experiencing possible COVID-19 symptoms:

STEP 1: Stay calm and self-quarantine.

A red X does not necessarily mean you have COVID-19, but it does mean you should:

Self-quarantine: For asymptomatic individuals with potential exposure to COVID-19 or those who have traveled to states defined as hotspots by the Pennsylvania government.

  • Stay in your room if you are a residential student, or stay home if you are a commuter. Leave your room only to use the bathroom. Practice vigilant physical distancing, wear a cloth mask, and wash your hands often. Take your classes virtually. 
  • Do not go to work or socialize with friends or family outside your immediate household or roommate(s). The other members of your household or your roommate may go to work and class but should self-monitor closely for COVID-19 symptoms. They should be diligent about wearing a mask, hand washing, and physical distancing.
  • If you have potentially been exposed to COVID-19, your healthcare provider will provide you with an end-date for self-quarantine. If you have traveled to a hotspot, you must self-quarantine for 14 days upon return. Per CDC and state public health guidelines, a negative COVID-19 test does not automatically end your self-quarantine. 
  • If you are given additional or different instructions from a contact tracer or healthcare provider, follow those instructions and contact Shroyer Health Center immediately to share these instructions. While considering instructions from any off-campus health care providers, students should know that established LVC protocols will ultimately guide appropriate response regarding quarantine, isolation, and return to in-person classes.

If you are self-quarantining or self-isolating on campus and need meals delivered, order by emailing selections to MA4013dining@metzcorp.com. See more.

STEP 2: Contact a healthcare provider for further guidance.

8 a.m.–8 p.m., Monday–Friday: Contact Shroyer Health Center at 717-867-6232. If you do not reach a nurse by phone you can also email healthservices@lvc.edu.

After 8 p.m. and over the weekend:

First, contact LVC Public Safety to report your symptoms at 717-867-6111. Public Safety will record your contact information and assess whether you need emergency care.

Then, use Penn State Health OnDemand. Create an account using your lvc.edu email address. Download the app prior to arriving on campus so you can access the tool quickly if needed (iOS or Android). This is a fee-for-service resource and you and/or your health insurance may be billed.

It is important for you to communicate with the staff at Shroyer Health Center if you use Penn State Health OnDemand or seek care at any other medical facility.

STEP 3a—CLEARED: You are cleared from having COVID-19, but we still ask you to complete 24-hours of self-quarantine. You can redo the symptom tracker tomorrow after 5 a.m. Call a healthcare provider if you experience symptoms as the day progresses. Always notify Shroyer Health Center staff if you see a healthcare provider off-campus.

OR

Step 3b —NOT CLEARED: Follow the instructions given by your healthcare providerThese instructions may include self-quarantining for up to 14 days or self-isolation until otherwise instructed. Your healthcare provider will determine if you need a COVID-19 test. Even if you’re not required to get a test, you still need to follow quarantine or isolation instructions.

Residential students may be temporarily moved to on-campus isolation spaces and then required to return to their homes for the remainder of their isolation time. If you are unable to go home for isolation, contact student affairs to discuss alternative living arrangements at 717-867-6233 or stu-affairs@lvc.edu. Please also refer to your Student Emergency Plan.

STEP 4: Take a COVID-19 test if recommended.

If your healthcare provider recommends you be tested for COVID-19, contact Shroyer Health Center at 717-867-6232. If you do not reach a nurse by phone you can also email healthservices@lvc.edu. If after hours, abide by strict isolation until you’re able to have the test completed. 

While you are awaiting test results, you must enter self-isolation for the amount of time your healthcare provider recommends. If you have a COVID-19 test anywhere other than LVC’s health center, it is important that you communicate this with Shroyer Health Center staff. If you receive isolation instructions from a healthcare provider off-campus, notify Shroyer Health Center.

Contact tracers may call you. It is important you answer calls and disclose all information. The tracer will ask you to recall the places you have been and the people you have been around over the past several days. Communication with them will be kept confidential and will not be shared with others.   

STEP 5:  Notify your professors, coaches, etc.

Report your inability to report for all academic, social, athletic, and other responsibilities (coaches, choir directors, clinical sites, student teaching sites). Let your professors know you will be taking classes virtually until further notice. You are not required to tell them why you are making this change if you don’t feel comfortable doing so. You may simply say “for medical reasons.”

STEP 6:  Take care of yourself and those around you.

  • Get rest and stay hydrated. Take over-the-counter medicines to help you feel better. If you do not have access to these medicines, notify the Shroyer Health Center.
  • Monitor your symptoms and check your temperature twice a day. The health center can provide you with a 14-day symptom and temperature tracker. Having this documentation will make it easier to notice changes in your health and be a good tool if healthcare providers and contact tracers call you.
  • Stay in touch with your healthcare providers. Respond promptly to nurses or contact tracers.
  • Clean high-touch surfaces in your room including your cell phone, desk, computer, doorknobs, and light switches. If you do not have access to cleaning supplies, notify public safety.
  • Wash your hands often and discard or wash your mask if it becomes soiled from coughing, sneezing, or sweating. Wash your cloth masks more regularly when you have symptoms.

If at any time you or someone you know is experiencing severe or life-threatening symptoms, call 911 immediately (bluish lips, extreme difficulty breathing or gasping for air, or being unable to talk without catching your breath, severe and constant dizziness or lightheadedness, too weak or dizzy to stand, or serious disorientation).

Penn State Health OnDemand [Student Resource]

Students who need medical care outside of Shroyer Health Center hours will be able to use Penn State Health OnDemand. You should create a Penn State Health OnDemand account using your lvc.edu email address. Download the app prior to arriving on campus so you can access the tool quickly if needed (iOS or Android). It is important for you to communicate with the staff at Shroyer Health Center if you use Penn State Health OnDemand or seek care any other medical facility.      

This is a fee-for-service resource and you and/or your health insurance may be billed. If you choose not to enter your insurance information, there will be a $59 charge.

This tool is different from the LVC daily Symptom Tracker. It is only for after-hours medical needs. It is available as a web-based tool and as an app.

Meals During Self-quarantine or Self-isolation

Residential students who are self-quarantining or self-isolating on campus and need meals delivered:

  1. Review Metz’s daily menus.
  2. Order by emailing selections to MA4013dining@metzcorp.com. Please provide name and student ID# for tracking meal swipe.
  3. Note any allergies.
  4. Please provide a two-hour notice for all meal deliveries.
  5. Meals are available for pick up 7:30 a.m.–9 a.m. for breakfast, 11:30 a.m.–1 p.m. for lunch, and 5 p.m.–6:30 p.m. for dinner.
  6. Ask a friend to pick up your meal. Your friend should the greeter know for whom they are picking up the meal and should leave the meal outside your door.
  7. If you can’t find a friend to do the pick-up, please call student affairs at ext. 6233.
  8. Disposables will be used for all meal deliveries.
  9. For students who have more severe sickness, Metz will provide banana, rice, applesauce, toast, chicken broth, crackers, bottled water, or ginger ale upon request.

Will need-based or merit aid be reduced for students who start the semester online?

No. Financial aid will not be repackaged. A room and board credit will be provided to residential sophomores and juniors who start the semester off-campus on the phased move-in schedule.

Questions? Contact Us.

Email information@lvc.edu or call 717-867-6555 if you have questions about LVC’s response to the COVID-19 pandemic.

Will room and board be refunded for the portion of the semester not spent in a residence hall?

Yes. Room and board charges will be calculated before the end of the fall semester based on each student’s number of days in residence. Any credits will be applied by the end of the semester and carried over to offset charges in the spring.

Will there be updates on LVC’s plans if they change?

Yes. The College continues to monitor the situation and will communicate updates regularly. If the current plans change, LVC will communicate updates on or before Sept. 7.

What will student life be like for students learning remotely?

LVC’s student affairs team is planning engaging activities for students who are learning remotely and those students who are on a delayed move-in schedule.

Clubs are being advised to hold meetings and events that include students, whether they are on-campus or studying remotely. Suggested meeting guidelines will be shared with club leadership at the Nuts & Bolts meetings at the start of the semester. If you have additional questions, please email stu-affairs@lvc.edu.

Will Counseling Services be available to students who are learning remotely?

Yes. LVC’s counseling services will offer in-person and online services for the Fall 2020 semester. The office has temporarily relocated to the second floor east end of the Vernon and Doris Bishop Library. Students can find clinicians and the 5050 Peer Helpers in the space directly above Bishop Brews. To schedule an in-person or online appointment, students can email counselingservices@lvc.edu, call 717-867-6232, or visit during open hours weekdays (in-person), 11 a.m.–noon in the Bishop Library location or online noon–1p.m.

Will students who move to campus and then choose to move home receive room and board refunds?

No. If a student moves to campus and later decides to move back home, room and board charges will be calculated by the end of the fall semester based on each student’s number of days in residence. Credits will be applied to student accounts by the end of the Fall semester and carried over to offset spring charges.

What will happen with federal work-study aid for students not residing on campus or not able to work in-person?

Students who do not live on campus (either temporarily or for the whole semester) and can conduct their job duties remotely, will continue to receive payment for hours worked. If they are living on campus, they should coordinate their work with their supervisor and work remotely as much as possible.

Will student health services be available to students who aren’t on campus?

Shroyer Health Center will be extending in-person service hours and increase clinical staff to respond to health issues and concerns in Fall 2020.  Students are asked to call health services at 717-867-6232 before reporting to Shroyer for instructions regarding appropriate response and care. Depending on need and safety concerns, health center visits may be handled by one or more of the following methods: in-person, telephone, or virtually.

Will any tuition for the semester be refunded?

No. The semester will be different than a typical semester, but students will continue to receive the intensive academic, career, and personal support that is the hallmark of the LVC experience. LVC’s faculty and staff spent the summer refining online learning methods and ensuring students will receive the educational outcomes outlined in every course syllabus. Therefore, while room and board fees will be pro-rated, the tuition and comprehensive fee for the semester will remain the same as published. The creativity and agility of the Spring 2020 semester required of faculty and staff resulted in several benefits to students that will continue to be part of the LVC experience. Department chairs report that the amount of time and attention faculty provided to students on an individual or small group basis increased quite a bit and led them to develop new resources. Academic support services and Bishop Library staff went above and beyond to support students and will incorporate insights into fall services. The virtual services offered by the Breen Center for Graduate Success have positioned the office to expand its services on-campus and for our commuting, online, and graduate students. And student affairs will provide online counseling and health services, as well as online engagement activities for those unable to participate in part or all of the semester in-person.

Will any fees be refunded?

No. LVC continues to offer residential life and student services engagement both in-person and online to address student needs.

How will student-athletes connect with coaches and teammates? Stay fit? Practice?

Coaches are developing fall practice plans for athletics activity. These plans will meet student-athlete and team needs while following NCAA, MAC, campus, and public health guidelines. Students on the delayed move-in plan can attend in-person athletics activities if they are able to come to campus.

What should students living off-campus do if they need computers, printers, or wi-fi access?

Sophomores and juniors who can commute to campus before Sept. 14 may use the College’s computers, printers, and wi-fi. Students who cannot commute to campus and need technology resources at home should contact the LVC Office of Information Technology at solutions@lvc.edu, 717-867-6072 (phone), or 717-685-5820 (text).

Can students keep their on-campus jobs or internships?

Yes. Students may work on-campus jobs with their supervisor’s permission and should conduct as much work remotely as possible. They may be asked to adjust their hours if they need to work in an office.

There is a red X on my myLVC student information checklist, but I have completed all items. What should I do?

Please review the Medical History and Immunizations portions of the checklist and be sure you did not miss or skip an entry. Health center staff are working hard to collect all new student health forms and may not be able to confirm receipt of health center records. The health center nurse will reach out in the coming weeks to any students with incomplete paperwork.  Please respond to all correspondence from the nurse in a timely manner.    

What should students do if they want to socialize with friends?

Unfortunately, students may not visit residence halls other than the one in which they live. We advise students to gather outside, in the tents the College will set up in the north and south parts of campus, or in common areas while practicing physical distancing and wearing cloth masks.

Will students be able to get career support online?

Yes. The Breen Center for Graduate Success will offer online options include virtual appointment platforms, information sessions, workshops, job fairs, and networking events. For students on campus, the Breen Center has been reconfigured to support physical distancing.

Please visit Handshake, call 717-867-6560, or stop by the office to schedule a virtual or in-person appointment. Questions? Email breencenter@lvc.edu or call 717-867-6560 or ext. 6560.

How will students be supported academically in online learning?

The Center for Academic Success provides academic coaching, writing guidance, and tutoring services for all LVC students taking classes in person or online. Students can schedule an appointment with an academic coach to work on time management or organization skills, request a tutor, or sign up for a study pod for help in a specific class or request a writing tutor to get help with a paper. All tutors can meet students in a Zoom room for study pods or tutoring and can make virtual appointments with their academic coach. The Center for Academic Success and the Breen Center for Graduate Success will also hold a workshop series to help students connect the dots between skills that lead to success in the classroom and the workplace. These workshops will be recorded so that students can reference them whenever needed. | Learn more about LVC’s academic services.

How can students prepare for online learning?

The LVC Center for Academic Success has provided the following advice for online learning:

  • Create and stick to a daily routine.
  • Make a list of what you have to do and create a schedule for when you will get your work done.
  • Maintain motivation by breaking your work into a series of smaller tasks so you can cross things off your list and establish a feeling of accomplishment.
  • Eliminate distractions.
  • Create a space that is unique to you and conducive to learning that is equipped with the technology, supplies, and books you need.
  • Communicate effectively and frequently with professors and anyone else on campus with whom you are working. Communicating needs to be more intentional in an online environment.
  • Make sure you check your email at least twice a day and be your own advocate. If you are having difficulty or are confused about an assignment, ask for help. Reach out to your professor or make an appointment to see someone in the Center for Academic Success.
  • Reach out to the IT Solutions Center if you are having trouble with technology—solutions@lvc.edu.
  • Take care of yourself. Your mental health is just as important as your physical and intellectual health (and often tightly linked together). Incorporate the “fun stuff” into your day. Set up a rewards system. For example, read and take notes for 45-60 minutes, then pause and do something enjoyable (walking the dog, watching one episode of your favorite TV show, etc). 
  • Above all, make sure you are eating well and getting enough sleep.

What is asynchronous vs. synchronous learning?

Asynchronous learning means that students can engage with course material on their own time (while adhering to deadlines). In contrast, synchronous learning means that all students participate in a learning experience at the same time. For example, a recorded lecture that students can watch at any time in the days leading up to a group activity is asynchronous course content, and a live lecture that can only be watched in real-time is synchronous course content.

What does online learning mean?

Fully online learning means professors and students interact solely through digital platforms including Canvas, Zoom, and other software, as well as recordings, texting, and telephone. The format will vary according to the subject matter. The LVC faculty have carefully planned courses to be highly engaging and personalized and ensure students achieve course learning objectives whether the material is delivered in-person, online, or in some combination thereof (hybrid).

Do students still need to have student health insurance?

Yes. All students are required to have health insurance coverage. Students should always have their insurance card with them and be aware of any applicable copays. If your insurance coverage changes please notify health center staff.   

How should someone report possible symptoms of COVID-19?

All students and employees are required to self-monitor for symptoms and fever of 100.4°F or above and report symptoms using the college’s Digital Symptom Tracker.

Students should complete the tracker daily starting August 1.

Report only new symptoms. You do not need to report chronic symptoms you have experience pre-COVID-19.

Employees should complete the tracker every time before coming to campus.

This data will be monitored by the College’s clinical health providers.

If your results are a green checkmark, you are clear to attend class or come to campus.

If your results are a red X, you should contact a healthcare provider immediately.

Students should report symptoms or fever to Shroyer Health Center immediately and self-quarantine until receiving further instruction.

If a student reports symptoms to a faculty or staff member, that employee should contact the Shroyer Health Center and advise the student to contact the center immediately.

Employees should not report to campus and should refer to LVC’s Returning to Campus After COVID-19 policy and Employee Exposure to COVID-19 response found in ADP. Shroyer Health Center does not conduct testing for employees.

Anyone experiencing a health emergency should call 911.

What should students and families do if they are experiencing financial hardship?

Students experiencing financial hardship should contact the LVC Office of Financial Aid at finaid@lvc.edu or 717-867-6126.