Archive for August 2020

Updated Return to Campus Plan [Aug. 26, 2020]

LVC’s plan for returning to campus was most recently updated Aug. 26, 2020.


Partnership with Penn State Health

Dear Campus Community,

I am happy to report that Lebanon Valley College has established a partnership with Penn State Health Milton S. Hershey Medical Center as part of our fall return-to-campus preparations. Through its Department of Family and Community Medicine, the medical center will provide LVC with a medical director with direct experience treating college-aged students, additional clinical health center staffing, guidance on responding to suspected or confirmed COVID-19 cases, referrals for testing, and contact tracing support.

On- and off-campus clinical care for students will be significantly expanded. The Milton S. Hershey Medical Center has hired Dr. Levelle Drose-Bigatel, a family practice physician who will serve as medical director of LVC’s Shroyer Health Center. In addition to her general directorship duties, she will advise College staff regarding the care of students with suspected or confirmed COVID-19, refer students for COVID-19 testing, and provide guidance to the College on public health and infectious disease plans and protocols, drawing on expertise from Penn State Health and Penn State College of Medicine.

An advanced care practitioner (nurse practitioner or physician assistant) from Penn State Health will provide on-campus care alongside Shroyer Health Center staff and allow us to expand health center hours. Students will also have 24/7 access to Penn State Health’s on-demand virtual services, as well as in-person and on-call care at Penn State Health Medical Group—Palmyra.

Crucial to our reopening is the College’s ability to conduct thorough contact tracing, which requires substantial training and staff resources. Through this partnership, the Milton S. Hershey Medical Center will provide a licensed practical nurse to guide us in the process and to conduct tracing as needed. Eighteen LVC staff members have completed contact tracing training through an online course provided by Johns Hopkins Bloomberg School of Public Health. I am extremely grateful that they have signed up for such an important role.

Please continue to practice physical distancing, limit your interactions with others, wash your hands often, complete the daily symptom tracker, and wear a mask.

President James MacLaren

Symptom Tracker Protocol for In-person Classes

LVC’s digital symptom tracker (myLVC) informs student health services about possible COVID-19 cases on campus. Students with symptoms should call Shroyer Health Center; the digital tracker adds another layer of data for monitoring. Health center staff will review the results for red X’s and contact students of concern.

Faculty members must confirm that every student in the classroom has a green checkmark for the day for two very important reasons: 1) so that students can less easily skip reporting for a day and b) so that a potentially symptomatic student is not in the classroom.

  • Students should complete the symptom tracker once a day. The tracker refreshes every day at 5 a.m.
  • Students must show that day’s green checkmark on their device to the faculty member before class begins. This may be done during attendance taking, before students enter a room if physical distancing is possible outside of the room, or in a way that suits the classroom setup and class size and format.

The expectation is for all students to complete the symptom tracker before arriving in class. If a student has not completed the symptom tracker that day, they may complete it before the start of class.


LVC’s Division of Marketing & Communications, led by the chief communications officer, coordinates COVID-19-related communications to students and their families, faculty, staff, and the College’s board of trustees. The plan includes email updates from campus leadership as needed, updates in The Valley Weekly employee and Updates from the Valley student e-newsletters, virtual town halls, social media posts, and the LVC Forward blog. The LVC Forward blog catalogs communications related to COVID-19 and return-to-campus information and allows users to search by topic area or keyword. The home page of includes an alert linking and a callout linking to the blog. The alert features important return-to-campus calls to action or other emergency communications as needed. 

If there is an emergency, an alert will be issued to employees and students via email and text through the College’s emergency alert system (Omnilert) and posted to the LVC website and social media. 

Educational messaging encouraging hygiene, mask-wearing, and physical distancing will be posted on social media and featured on digital and print signage across campus.

Community members with questions can email or call the COVID-19 hotline at 717-867-6555. Multiple staff members in student affairs, marketing and communications, and information technology monitor these channels.

Campus Closing

The College will consult with healthcare partners and public health agencies to evaluate criteria for closing campus and moving courses entirely online. 

If campus housing opens late or close early, room and board charges are calculated at the end of the semester based on each student’s number of days in residence. Any credits will be applied by the end of the semester. For the fall semester, credits will be carried over to offset charges in the spring. For the spring semester, credits will be refunded to students after the semester ends. If the semester is partially or fully online, LVC will not refund tuition. The semester will be different from a typical semester, but students will continue to receive the intensive academic, career, and personal support that is the LVC experience’s hallmark. Therefore, while room and board fees will be pro-rated, the tuition and comprehensive fee for the semester will remain the same as published.

If Your Roommate Has COVID-19 Symptoms

If your roommate has COVID-19 symptoms, they should contact a healthcare provider and follow the Protocol for Symptomatic Students. If you are not experiencing symptoms, you should self-quarantine in your own room.

Self-quarantine: For asymptomatic individuals with potential exposure to COVID-19 or those who have traveled to states defined as hotspots by the Pennsylvania government.

  • Stay in your room if you are a residential student, or stay home if you are a commuter. Leave your room only to use the bathroom or to go outside for fresh air following safety protocols. Practice vigilant physical distancing, wear a cloth mask, and wash your hands often. Take your classes virtually. 
  • Do not go to work or socialize with friends or family outside your immediate household or roommate(s). The other members of your household or your roommate may go to work and class but should self-monitor closely for COVID-19 symptoms. They should be diligent about wearing a mask, hand washing, and physical distancing.
  • If you have potentially been exposed to COVID-19, your healthcare provider will provide you with an end-date for self-quarantine. If you have traveled to a hotspot, you must self-quarantine for 14 days upon return. Per CDC and state public health guidelines, a negative COVID-19 test does not automatically end your self-quarantine. 
  • If you are given additional or different instructions from a contact tracer or healthcare provider, follow those instructions and contact Shroyer Health Center immediately to share these instructions. While considering instructions from any off-campus health care providers, students should know that established LVC protocols will ultimately guide appropriate response regarding quarantine, isolation, and return to in-person classes.

Protocol for Symptomatic Students or Students with a Red X

STEP 1: Self-quarantine

Stay in your room if you are a residential student or at home if you are a commuter, practice physical distancing, wear a mask, and wash your hands often. Do not attend in-person classes. Take your classes online if you are well enough to do so. Notify your professors. Drink plenty of fluids and rest. Residential students may order meals online from Metz and have a friend deliver meals to their door. 

STEP 2: Contact a healthcare provider for further guidance. 

8 a.m.–6 p.m., Monday–Friday: 

Contact Shroyer Health Center at ext. 6232 or 717-867-6232. 

Outside of these hours: 

First, contact LVC Public Safety to report your symptoms at ext. 6111 or 717-867-6111. Public Safety will record your contact information and assess whether you need emergency care. 

Then, use Penn State Health On Demand. Students should create a Penn State Health On Demand account and download the app before arriving on campus so they can access the tool quickly if needed. This is a fee-for-service resource, and you or your health insurance may be billed.

If at any time you or someone you know is experiencing severe or life-threatening symptoms, call 911 immediately. Symptoms include bluish lips or face, extreme difficulty breathing, gasping for air, inability to talk without catching your breath, severe and constant dizziness or lightheadedness, being too weak or dizzy to stand, and disorientation. 

STEP 3a: Return to class and end your self-quarantine only when your healthcare provider clears you to do so. 

If a healthcare provider advises you to return to class, provide documentation to the Shroyer Health Center and complete the symptom tracker. If your results show a green checkmark, you may stop self-quarantining and return to in-person classes. 


Step 3b: If your healthcare provider does not clear you to return to class or end your self-quarantine, continue seeking further treatment and guidance. Notify your faculty that you will be learning online or absent from class until cleared to return.

STEP 4: If you test positive or are suspected of having COVID-19: 

If you test positive for COVID-19 or your healthcare provider believes your symptoms warrant self-isolation, you must self-isolate for the period determined by your healthcare provider. If you are living on-campus, student affairs staff will assist you in moving to an isolation space. 

If Your Roommate Has COVID-19 Symptoms

If your roommate shows COVID-19 symptoms, they should contact a healthcare provider (see STEP 2 above). Whether or not you are experiencing symptoms, you should self-quarantine in your room. You may use the bathroom in your residence hall, be vigilant about wearing a mask, practice physical distancing, and wash your hands often. LVC staff will follow up with you. If you begin to experience symptoms, follow the College’s Protocol for Symptomatic Students (above).

If at any time you or someone you know is experiencing severe or life-threatening symptoms, call 911 immediately (bluish lips, extreme difficulty breathing or gasping for air, or being unable to talk without catching your breath, severe and constant dizziness or lightheadedness, too weak or dizzy to stand, or serious disorientation).

Penn State Health OnDemand [Student Resource]

Students who need medical care outside of Shroyer Health Center hours will be able to use Penn State Health OnDemand. You should create a Penn State Health OnDemand account using your email address. Download the app prior to arriving on campus so you can access the tool quickly if needed (iOS or Android). It is important for you to communicate with the staff at Shroyer Health Center if you use Penn State Health OnDemand or seek care any other medical facility.      

This is a fee-for-service resource and you and/or your health insurance may be billed. If you choose not to enter your insurance information, there will be a $59 charge.

This tool is different from the LVC daily Symptom Tracker. It is only for after-hours medical needs. It is available as a web-based tool and as an app.

Questions? Contact Us.

Email or call 717-867-6555 if you have questions about LVC’s response to the COVID-19 pandemic.

Student Health Services

Shroyer Health Center has extending in-person service hours and increased clinical staff.  Students should call health services at 717-867-6232 before reporting to Shroyer for instructions regarding appropriate response and care. Depending on need and safety concerns, health center visits may be handled by one or more of the following methods: in-person, telephone, or virtually.

Student Health Insurance

Yes. All students are required to have health insurance coverage. Students should always have their insurance card with them and be aware of any applicable copays. If your insurance coverage changes please notify health center staff.   

Reporting Possible Symptoms of COVID-19

All students and employees are required to self-monitor for symptoms and fever of 100.4°F or above and report symptoms using the college’s Digital Symptom Tracker.

Students should complete the tracker daily starting August 1.

Report only new symptoms. You do not need to report chronic symptoms you have experience pre-COVID-19.

Employees should complete the tracker every time before coming to campus.

This data will be monitored by the College’s clinical health providers.

If your results are a green checkmark, you are clear to attend class or come to campus.

If your results are a red X, you should contact a healthcare provider immediately.

Students should report symptoms or fever to Shroyer Health Center immediately and self-quarantine until receiving further instruction.

If a student reports symptoms to a faculty or staff member, that employee should contact the Shroyer Health Center and advise the student to contact the center immediately.

Employees should not report to campus and should refer to LVC’s Returning to Campus After COVID-19 policy and Employee Exposure to COVID-19 response found in ADP. Shroyer Health Center does not conduct testing for employees.

Anyone experiencing a health emergency should call 911.

Families with Financial Needs

Students experiencing financial hardship should contact the LVC Office of Financial Aid at or 717-867-6126.